AFECTIVO

PRIVACY AND COOKIES POLICY

Last updated on February 5th, 2026

1. DATA CONTROLLER

  • Identity: Afectivo Technologies SL.
  • Tax ID (NIF): B22918460.
  • Address: Calle Valmojado 107 4B, 28047 Madrid, Spain.
  • Email: info@afectivo.es

2. PURPOSE OF DATA PROCESSING

At Afectivo, we treat the information provided by interested persons for the following purposes:

  • Order Management: Process, manage, and deliver orders for consulting or programming services made by the user.
  • Customer Service: Respond to queries sent through contact forms.
  • Commercial Communications: Send newsletters with relevant information about our services, provided that explicit consent has been given.
  • Usage Analysis: Improve user experience through web analytics.

3. LEGITIMATION

The legal basis for the processing of your data is:

  • Execution of a contract: For the management of purchased services.
  • Consent of the interested party: For sending contact forms and subscribing to the newsletter.
  • Legitimate interest: For carrying out statistics and improving services.

4. RECIPIENTS OF DATA

Data will not be transferred to third parties, except under legal obligation or when necessary for the provision of the service. Specifically, we share strictly necessary data with:

  • Tax Advisors: For compliance with tax obligations.
  • Email Marketing Platforms: For sending newsletters (providers compliant with GDPR regulations).
  • Payment Gateways: Banks or PayPal to process payments.

5. RETENTION PERIOD

Personal data will be kept as long as the commercial relationship is maintained or its deletion is not requested by the interested party. Subsequently, they will be kept blocked during the legally required periods for tax and commercial regulations (generally between 4 and 6 years).

6. USER RIGHTS

Anyone has the right to obtain confirmation as to whether Afectivo is processing personal data concerning them. Interested persons have the right to:

  • Access their personal data.
  • Rectify inaccurate data.
  • Request its deletion when the data is no longer necessary.
  • Request the limitation of processing.
  • Oppose the processing.
  • Request data portability.

To exercise these rights, you can send an email to info@afectivo.es.

This website uses its own and third-party cookies to improve the user experience and perform browsing analysis.

What cookies do we use?

  • Technical Cookies: Necessary for the operation of the web.
  • Analysis Cookies (Google Analytics): Allow us to quantify the number of users and perform the measurement and statistical analysis of the use made by users of the service offered.

Cookie Management: When accessing the web, a configuration panel will be displayed where you can accept or reject cookies. Likewise, you can allow, block, or delete the cookies installed on your computer by configuring the options of the browser installed on your computer.